When the rooftop unit quits during business hours
A commercial system rarely fails at a convenient time. A rooftop unit that runs but will not cool, a split system that ices up, or a building that will not hold its temperature all point to something that was already wearing out. Staff get short with customers, product sits in a warm back room, and the phone starts ringing with complaints before anyone has opened the panel.
Conroe is the Montgomery County seat, with thousands of businesses within a short drive, and many of them run on equipment that works hard through a Texas summer. When the unit goes down, the clock matters more than it does at home, and the person on the other end of the phone needs to know what is wrong and what it will cost.
