Family owned and operated since 2009
A family company on Teas Nursery Road, working Montgomery County.
Reliable Air & Heat has been servicing Conroe, Texas, and the rest of Montgomery County since 2009. It is a family owned and operated business, and the Texas air conditioning contractor licence, TACLB28011E, is held by Roberto J. Ybarra.
The company states its mission as honest, dependable HVAC solutions that keep families comfortable year-round. Its vision, in its own words:
Our vision is to be the most trusted HVAC home service provider in our community, recognized for exceptional service, strong relationships built on integrity and quality, and a meaningful, positive impact guided by our core values.
TRUSTED SERVICE. PROVEN QUALITY. PEOPLE FIRST
On file with the state
- Licence
- TACLB28011E
- Type
- A/C Contractor, Class B
- Held by
- Roberto J. Ybarra
- County
- Montgomery
- Active through
- 04/14/2027
American Standard Preferred Dealer. Services all major brands and equipment.
The eight values they publish
What the crew is asked to hold to on every call.
One of them is a promise with a price attached: fix it right, or it is free. The rest describe how the family expects to treat the people in the house and the people on the truck.
On the job
- DO WHAT'S RIGHT - ALWAYS
- FIX IT RIGHT OR IT'S FREE GUARANTEE
- OWN THE OUTCOME
- BE THE BEST IN THE MARKET
With people
- EARN TRUST EVERY DAY
- SERVE PEOPLE, NOT JUST CUSTOMERS
- GROW OUR PEOPLE
- GIVE BACK TO OUR COMMUNITY
Pickups, a cargo van and a box trailer, all lettered the same.
The licence number and the phone number ride on the doors.
Three reasons they give for hiring them
Price, speed and a schedule that bends.
- Affordability
- A loyalty program and discounts that run through the year, on top of flat rate pricing with no hourly charges.
- Timely Responses
- Phones are staffed Monday to Friday 7:00 AM to 9:00 PM and Saturday 7:00 AM to 7:00 PM. Same day service and emergency after-hours service are on the menu.
- Flexibility
- Appointment times set around your schedule, so you are not taking a day off to wait on a window.
4.9 out of 5 from 665 Google reviews
The people customers name in those reviews are Seth, Bruce, Windy and Robert. Two of the five-star reviews, as written:
Had an absolutely great experience so far! The customer service has been amazing. Seth was very informative while not being pushy at all. He was very personable and detailed with his findings. Would gladly recommend them to anyone who needs some AC help!
Melissa Jones, Google review, 5 stars
We were very pleased with the service and consulting we received about out current main A/C and the mini-splits we have. At this point we just needed the units checked over and serviced but are confident in their ability to address our needs when the time comes for a modification. Bruce was a very knowledgable tech that offered suggestions on some adjustments we should consider after a remodel opened up a room.
Jim Walthall, Google review, 5 stars
Another reviewer, David Zucker, writes that Windy and Robert guided his family through buying and installing a new AC system to replace an old one.